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Ten Top Tips for Search Engine Success

http://www.sharewarepromotions.com/

One of the less appreciated aspects of computer technology, and one that few periodicals seem to acknowledge, is the way that it allows our to do list to grow without limits.

In days gone by we'd be restricted to how many items could be scribbled on a single sheet of paper, or how many yellow sticky notes we could fit around our desks. But that's all changed. Many of us now work according to the schedule that we enter into our PCs, and this has enabled the previously humble to-do list to grow into a virtually infinite list of work-related tasks that we have very little hope of ever conquering.

For many of us, it's a safe bet to assume that Search Engines are in there somewhere, probably just below the "check Y2K compatibility" chore. As they fall below the top five or so, they constantly get dragged from day to day, still looking as fresh and as good an idea as the day that they were created.

The truth is that optimising your website for the search engines is a fairly large and daunting task, but like any other, it can be broken down into a series of fairly simple steps. Doing something is infinitely better than doing nothing, so with that in mind, I've put together a list of the ten most important points for preparing your website for the search engines. Follow them through, and you'll then be ready to submit to the engines.

Tip Number One

Use techniques, not tricks. We've all seen the adverts and articles pushing the "Secrets they don't want you to see", and the "Top Ten Positions Guaranteed" services. They're everywhere. The confusing thing is that while one site suggests one trick, another will invariably explain why this doesn't work, but that trick number two is guaranteed to succeed. So how do you know which one is right?

It's actually quite simple. As a general rule, good technique has a far better chance of working on the search engines than any cunning trick you may hear or read about. The general consensus by those who understand the workings of the engines is that above all, content is king. If your website pages contain relevant information, and are set up in the correct way, this is likely to be far more beneficial than any "invisible text" type of black-magic trick you're likely to hear about. More of these in tip ten.

Tip Number Two

META tags; useful, but not the be-all and end-all. When web users are identified according to their expertise in search engines, there are three distinct groups. Those who know nothing and accept the fact, those who know nothing and refuse to believe it, and those who actually do know something about the subject. Can you guess which is the largest group?

Group two seems to be full of people who proudly illustrate their in-depth knowledge by brandishing a few impressive-sounding phrases, the most common of which is META tags.

It's true that META tags are useful, and to some search engines they're even quite important. However, other search engines completely and utterly ignore them, and will look at the actual content of the pages themselves when evaluating the relevancy and subject areas of your site. So pay attention to the META tags, as they can still be useful. But they're not everything.

Tip Number Three

Identify your keywords. The fact that you need keywords in your web pages shouldn't come as a great shock to anybody nowadays, but to know how and where to use them is quite a different matter. But before you can use the keywords, you first of all have to identify them. And there's a lot more to this process than you may think.

The first thing you have to do is work out what it is that people are looking for when they find your site. The fact that you sell a graphics utility, for example, doesn't mean that all your visitors are searching for the phrase "graphics utility" on the search engines.

Instead, they may very well be looking for image optimisation, JPEG compression, graphic formats, save pictures, camera software and so on.

That's before you start taking into account regional variations (such as color and colour) and a whole host of different synonyms and misspellings that people may enter into the search engines. So how do you go about finding them?

One way is by using Overture's Search Suggestion Tool, which allows you to see how many people are searching the Overture site for any given word or phrase. Better yet, it shows you similar and related words and phrases at the same time.

If you want to take this one step further, then the Wordtracker.com website allows you to see the same sort of information from a wide variety of different search engines and directories. It also includes a far more in-depth analysis than is available on Overture's free tool. However, it's not a free service, but prices (at the time of writing) start from as low as $6 per day.

As well as saving an enormous amount of research time, it's really the only way to accurately understand what people may be searching for, and the results are almost guaranteed to surprise you, one way or the other. If you're serious about identifying your keywords, then this is truly money well spent.

Tip Number Four

Use the keywords throughout the text. Once you've identified and prioritised your keywords, the mistake that many people make is to assume that they only need to be placed in the KEYWORDS META tag. This is wrong.

Most of the search engines also take into account the use of the important keywords in the body of the page itself; in short, what the visitor actually sees when they read your page. So make sure they're in there. This doesn't mean that every single keyword needs to be there, or that they should be showing in each and every sentence, but they should at least be reasonably visible, if not prominent.

Tip Number Five

Watch your logs. Another often overlooked source of information is your website's referrer logs. If you're lucky, these will be detailed enough to let you see not only how many people are coming from each of the engines, but also what words and phrases they're using when they find you. Useful information indeed.

Tip Number Six

Overture; if you can't beat 'em, pay 'em! Overture, formerly known as Goto, offer the most popular and useful Pay-For-Performance system on the web today. Advertisers choose to bid on a given word or phrase, and are then charged this amount for each click they receive. Results from each search are then listed in relation to other bids. The real power of Overture lies in the fact that the top few listings are used in AltaVista, America Online, Terra Lycos, Yahoo and more.

Assuming that you're prepared to pay enough to stay in the top two or three listed sites for your chosen keywords and categories, your bids will then be displayed when these same searches are carried out on the other search engines too. It costs money, but provides an immediate way into most of the major search engines. You truly get what you pay for, and again, this is money well spent.

Tip Number Seven

ALT tags. A lot of people find an image's ALT tags useful for while they wait for the images to download, and most people know that they are also useful for the visually impaired. But a lesser known fact is that they can also be useful for how you rank in some of the search engines. Some (but not all) of the search engines do take this into account when they spider your pages, so it's one more factor to add to the checklist. Just remember not to go overboard, as the partially sighted visitor and/or slow downloader will need to make sense of them too.

Tip Number Eight

Link to everything; you never know where your visitors will appear! A commonly made mistake is to assume that every person visiting your website will start at your main page. Most will, but not everyone. It's important to make sure that every single page on your website has links to the rest of your site as well. A search engine's spider may also find their way to one of your inner pages, and if they have no links to follow to the rest of your site, this may be all they ever see and spider of your site. Never trap a spider.

Tip Number Nine

Leave your JavaScripts outside. If you have to use JavaScripts on your web pages, then remember that search engine spiders won't use a browser when they come hopping around your pages. They read the source.

The heavier use you make of these scripts, the more space they take up in your document's source. Bear in mind that some spiders may limit how far they're prepared to look through your code. As most JavaScripts are placed in the document head, it's a very good idea to take the script and place it in an outside file.

Fortunately this is easily done, with the use of a .js file that allows you to store any JavaScript statements and function definitions outside the page itself. Details of the technique are available all over the web, but suffice to say that it's very easily done, and can make a serious difference to how the spiders view, index and consequently rank your pages.

Tip Number Ten

Don't SPAM, and don't worry too much about being banned! Everyone seems to be very scared of getting banned from the search engines, but the truth is that it's a lot harder than many people think.

As mentioned earlier in the article, the easiest way to avoid being banned is to avoid the tricks that are all too often hailed as the secret to search engine success. Stuffing your pages and META tags jam-packed with keywords is pointless and possibly dangerous, as is using "invisible text", very small text, duplicate pages, multiple title tags, a META refresh tag and so on.

Today's new tricks are tomorrow's over-used tickets to having your listing removed, so avoid the temptation to use them at all costs. Most are relatively harmless, but a few may land you in real trouble. Stick with content, and steer clear of the latest cunning tricks.

Getting a good position on the search engines isn't easy, especially if you're competing with many other sites when you try to do so. But if you follow these ten tips, you'll at least have a serious head start over the vast majority of the pages and sites that are out there. Be seen, be sold!

Credibility Factors

The Stanford Web Credibility Research Project

http://credibility.stanford.edu/

The Stanford Web Credibility Research Project goal is to understand what leads people to believe what they find on the Web. As part of this ongoing project the Stanford Web Credibility Research Project:

  • performs quantitative research on Web credibility.
  • collects all public information on Web credibility.
  • acts as a clearinghouse for this information.
  • facilitates research and discussion about Web credibility.
  • helps designers create credible Web sites.

Credibility Guidelines

http://credibility.stanford.edu/guidelines/index.html

Evidence-based articles on Web credibility

http://credibility.stanford.edu/credlit.html

To subscribe to their newsletter please send a request to:

mailto:bjfogg@stanford.edu

Captology - Stanford Persuasive Technology Lab

http://www.captology.org

The Stanford Persuasive Technology Lab creates insight into how computing products -- from websites to mobile phone software -- can be designed to change what people believe and what they do. Like human persuaders, persuasive interactive technologies can bring about positive changes in many domains, including health, business, safety, and education. With such ends in mind, the Stanford Persuasive Technology Lab is creating a body of expertise in the design, theory, and analysis of persuasive technologies, an area called "captology."

Learn more about captology and its key core concepts:

http://captology.stanford.edu/Key_Concepts/key_concepts.html

To subscribe to their newsletter please go to:

http://captology.stanford.edu/Newsletter/newsletter.html

How Do People Evaluate a Web Site's Credibility?

Results from a Large Study

October 29 2002

Here are some key results emerging from this research.

More detailed information is accessible here.

Design Look

46.1% Overall

Information Design/Structure

28.5% Overall

Information Focus

25.1% Overall

Company Motive

15.5% Overall

Information Usefulness

14.8% Overall

Information Accuracy

14.3% Overall

Name Recognition and Reputation

14.1% Overall

Advertising

13.8% Overall

Information Bias

11.6% Overall

Writing Tone

9.0% Overall

Identity of Site Operator

8.8% Overall

Site Functionality

8.6% Overall

Customer Service

6.4% Overall

Past Experience with Site

4.6% Overall

Information Clarity

3.7% Overall

Performance on Test by User

3.6% Overall

Readability

3.6% Overall

Affiliations

3.4% Overall

"The data showed that the average consumer paid far more attention to the superficial aspects of a site, such as visual cues, than to its content. For example, nearly half of all consumers (or 46.1%) in the study assessed the credibility of sites based in part on the appeal of the overall visual design of a site, including layout, typography, font size and color schemes. This reliance on a site's overall visual appeal to gauge its credibility occurred more often with some categories of sites then others. Consumer credibility-related comments about visual design issues occurred with more frequency with finance (54.6%), search engines (52.6%), travel (50.5%), and e-commerce sites (46.2%), and with less frequency when assessing health (41.8%), news (39.6%), and nonprofit (39.4%) sites."

http://www.consumerwebwatch.org/news/report3_credibilityresearch/stanfordPTL_abstract.htm

This research was conducted in partnership with Consumer Webwatch, a part of Consumers Union (the nonprofit group that publishes Consumer Reports).

How Do Experts Evaluate the Credibility of Web Sites?

http://tinyurl.com/6cxs2

Related to the research above, thisis a study that compared how experts and nonexperts evaluated the credibility of Web sites. The focus was on health sites and finance sites. This research was done by the Stanford Web Credibility Research Project group in partnership with Sliced Bread Design, LLC, and Consumer Webwatch, a part of Consumers Union (the nonprofit folks who publish Consumer Reports).

Full Source.

Consumer WebWatch Guidelines To Improve Credibility

http://www.consumerwebwatch.org/bestpractices/index.html

1) Identity:

  • Web sites should clearly disclose the physical location where they are produced, including an address, a telephone number or e-mail address.
  • Sites should clearly disclose their ownership, private or public, naming their parent company.
  • Sites should clearly disclose their purpose and mission.

2) Advertising and Sponsorships:

  • Sites should clearly distinguish advertising from news and information, using labels or other visual means. This includes "in-house" advertising or cross-corporate ad sponsorships.
  • Search engines, shopping tools and portals should clearly disclose paid result-placement advertising, so consumers may distinguish between objective search results and paid ads.
  • Sites should clearly disclose relevant business relationships, including sponsored links to other sites. For example: A site that directs a reader to another site to buy a book should clearly disclose any financial relationship between the two sites.
  • Sites should identify sponsors. The site's sponsorship policies should be clearly noted in accompanying text or on an "About Us" or "Site Center" page.

3) Customer Service:

  • Sites engaged in consumer transactions should clearly disclose relevant financial relationships with other sites, particularly when these relationships affect the cost to a consumer.
  • Sites should clearly disclose all fees charged, including service, transaction and handling fees, and shipping costs. This information should be disclosed before the ordering process begins.
  • Sites should clearly state and enforce policies for returning unwanted items or canceling transactions or reservations.

4) Corrections:

  • Sites should diligently seek to correct false, misleading or incorrect information.

  • Sites should prominently display a page or section of the site where incorrect information is corrected or clarified.
  • Sites should strive to mark content with its published date when failing to do so could mislead consumers.
  • Sites should clearly state their policy on a consumer's rights if a purchase is made based on incorrect information on the site.

5) Privacy:

  • Site privacy policies should be easy to find and clearly, simply stated.

  • Sites should clearly disclose how personal data from site visitors and customers will be used. Personal data includes name, address, phone number and credit card number.
  • Sites should disclose whether they use browser-tracking mechanisms such as "cookies," and other technologies such as Web beacons, bugs and robots.

  • Sites should explain how data collected from them will be used.
  • Sites should notify customers of changes to privacy policies, and provide an easy opt-out alternative.

***

These guidelines are by no means exhaustive, but they are based on the results of an http://www.consumerwebwatch.org/bestpractices/index.html">extensive research project conducted by Consumer WebWatch in December 2001 and January 2002; on expert opinion from our board of advisers and other information professionals; and other qualitative research.

Other Resources On Web Credibility

An Educators' Guide to Credibility and Web Evaluation

http://lrs.ed.uiuc.edu/wp/credibility/index.html

"You may have heard that 'knowledge is power,' or that information, the raw material of knowledge, is power. But the truth is that only some information is power: reliable information" ( Harris, R. ). The Internet is a virtual library, consisting of an unlimited amount of information. Anyone is allowed to publish and access this information. Furthermore, the sites are created for a variety of purposes to inform, persuade, sell, and change an attitude or belief. The sites are not monitored, edited, regulated, or approved. All of these factors remind us of the fact that information that has been published on the Web, is no indication of its believability or accuracy. ...

A resource that is credible is one which shows evidence of authenticity, reliability and believability ( Harris, R. ). Basically, the key to credibility is trust; How well can one trust the information found on the Internet, as well as other resources?"

it also includes:

Why Evaluate Web Information

Methods of Evaluation

Teaching Web Evaluation

Bibliography

  • Transparency and Credibility On The Web: How To Increase Them

    Transparency and credibility are probably among the hardest assets to build online. The lack of a physical presence greatly diminishes our normal ability to assess an organization/company credibility by looking at visual clues and by having direct communications with its staff. On the Web all of us need to rely on secondary indicators to assess a site true credibility, and the ones we look for more often are the ones that probably we take least care in maintaining on our own sites. According to extensive research conducted by the Stanford Credibility Research Lab, the following list of ten items represents the most critical items to address when trying to improve a site authority in its field:...

  • Critical Factors in Gaining Online Credibility

    "There are about 35 million websites on the Internet - by 2014 there'll be an estimated 150 million, not including personal websites. With so many people online and so many websites competing with yours, if you can't persuade Internet users to be loyal to your website then someone else will. According to BJ Fogg, the world's leading researcher on web credibility, web credibility is about making your website in such a way that it comes across as trustworthy and knowledgeable. His book is so good that even Jakob Nielsen himself dedicated a whole Alertbox issue to it." So what are the most immediately useful actions one can take to improve the credibility of anyone site?

  • How To Increase Credibility And Online Visibility Through Free Sharing Of Rich And Relevant Content

    If you've spent any time online trying to promote your Web site or online business, you must have very likely realised that one of the most effective ways to augment your credibility, authority, visibility, prestige and reach on a long term basis is to write your own research articles and freely distribute them to independent publishers, newsletter editors and major Web sites along with your one paragraph bio/credit line and a clear link back to your Web site. The reasons why this free sharing marketing strategy is so effective include the following...

  • Extend Reach, Visibility, And Online Authority By Syndicating Your News: FeedRoll Offers A Win-Win Proposition

    FeedRoll is an online service which allows independent Web publishers to facilitate the syndication of their news content on other Web sites, while controlling feed features and tracking access and clickthrough ratios. This is an evolution of what I and many others have been doing for a while to extend our reach, credibility and presence across multiple sites. The problem FeedRoll addresses is how independent Web publishers can make their content available for easy syndication to other publishers/bloggers. An increasing number of sites now produce RSS/ATOM feeds, which is great, but to syndicate those news feeds you still then need to install some server side software on such potential syndicating partner sites to parse the news feed and to format it for their site look and feel. This would be an insurmountable hurdle for most non technical publishers.

  • Convey Professional Credibility On Your Site

    Is your goal as a business owner primarily focused on helping your clients increase sales, improve efficiency, prevent a crisis or understand why a particular strategy might work? If so, you likely want to gain your clients' trust so that you'll be chosen for their next project. Conveying credibility through a Website is a challenge we all face, but Web professionals are a unique case. We must convince potential clients of our credibility, experience and professionalism to such a degree that they're eager to contact us with regards to projects that may be worth thousands of dollars. A great many designers, developers and business owners in today's market conduct their business primarily over the Internet, so we may never come face to face with clients or business contacts. Working with people at a distance definitely presents a challenge, but its one that can easily be overcome. How? Give your site visitors the facts!

Credibility Assessments of Online Health Information: The Effects of Source Expertise and Knowledge of Content

"Perceived expertise, bias, fairness, truthfulness, accuracy, amount of use, depth or completeness of message, prior knowledge and message quality have all emerged as components of credibility.

Recognizing the large number of indicators and dimensions used to assess the construct of credibility, West (1994) validated two frequently used scales of credibility, by Gaziano and McGrath (1986) and Meyer (1988). The five dimensions created in the Meyer (1988) study were found to be: "...valid and reliable measures of credibility; they consisted of fairness, bias, depth, accuracy, and trustworthiness." (West, 1994, alpha = .92, p. 163). These five indicators, as well as 12 others, were listed in the Gaziano and McGrath (1986) scale. When evaluating which items to include, it must be determined whether credibility of the source or of the stimuli (content) is being measured, and whether credibility should be measured from the receiver's perspective or from the source's attributes. (Rubin, Palmgreen, & Sypher, 1994). That being said, this study identified items related to the content from the receiver's perspective.

While these as well as other dimensions have been found to be significant components in understanding perceived credibility, there are other factors that have helped to gain understanding of how people perceive credibility, such as age, education, amount of use, reliance and medium (Greenberg, 1966; Johnson & Kaye, 1998; Wanta & Hu, 1994). Although earlier studies had indicated that television was a more credible information source than newspapapers for most people, a more recent evaluation of media credibility indicated that people consider information obtained online to be as credible as television, radio, and magazine information, but not as credible as information in newspapers (Flanigan & Metzger, 2000)."

Source: Credibility Assessments of Online Health Information: The Effects of Source Expertise and Knowledge of Content

Matthew S. Eastin

School of Journalism and Communication

The Ohio State University

Ethics and Credibility In Online Journalism (PDF)

Leo: Assessing The Credibility Of Online Resources

Evaluating Credibility Of information On The Internet (PDF)

How Do You Measure Web Site Success?

How do you measure the success of your Web site? As more and more people ask me this question, I have learned that the answer is never the same. Though there are some effective public indicators of your site success, it is evident that unless the goals have been defined in detail, success will remain an epheremous goal to reach. Here are my seven recommended steps you need to take to be able to measure the success of your Web site in a reliable and sound way.

Suggest Other Resources

I am sure I am missing on some other valuable resources out there that may be able to well complement this initial resource list.

If you are aware of them, please do not hesitate in submitting them to me via either the comments area here below or by sending me an email at Robin.Good[at]masternewmedia.org

Thank you.

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